ILG Author Sam Taylor

Sam Taylor

Performs a central role in developing our most longstanding relationships with customers and helping them grow and thrive. Sam is ILG’s customer service champion, upholds our highest standards of care and designs productive fulfilment strategies that can adapt easily in step with fast-moving customer needs. A typical day sees him working hand in hand with customers and our internal teams to find practical solutions to continuously improve performance.

Posts by Sam Taylor

11 December, 2024

Five Steps To Switching Your Fulfilment Provider

For every business that relies on a fulfilment/3PL partner to get products into the hands of their customers, working with the right provider is a must.

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11 November, 2024

Post-Peak Strategies for Long-Term Growth in Fashion, Beauty & Wellbeing

In this third part of our guide on peak season fulfilment, we’ll explore how to ensure your brand’s post-peak strategy is optimised for long-term success.

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28 October, 2024

How to Effectively Navigate E-Commerce Returns

Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process. Find out how to effectively navigate returns here.

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