{"id":3136,"date":"2021-12-01T10:34:57","date_gmt":"2021-12-01T10:34:57","guid":{"rendered":"https:\/\/ilg-lin.gotest.it\/uk-en\/?post_type=case-study&p=3136"},"modified":"2025-12-10T12:55:54","modified_gmt":"2025-12-10T12:55:54","slug":"city-guilds","status":"publish","type":"case-study","link":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/","title":{"rendered":"City & Guilds: Global Learning and Assessment Provider"},"content":{"rendered":"\n
\n
<\/span>\"Cargo
\n
\n
\n
\n
Case Study<\/div>\n

City & Guilds: Global Learning and Assessment Provider<\/h1>\n

City & Guilds develops programmes of learning, certification and assessment to support colleges, training providers and governments, reaching millions of people across the world. ILG facilitates meeting the needs of those millions, with a reliable, consolidated global delivery solution and best-in-class customer service team.<\/p>\n<\/div>\n

\"City<\/div>\n<\/div>\n\n\n

<\/p>\n<\/div>\n\n\n\n

<\/div>\n<\/div>\n\n\n\n

<\/p>\n<\/div><\/div>\n\n\n\n\n

\n\n
\n
\n
\n\n \n
\n
“The ILG Delivery service combines a great IT solution and utilises the best carriers in the business with a personable, friendly, proactive customer service team. Moving to ILG was an excellent decision for us, saving money and getting a far more reliable service, with carriers we can trust.”<\/div>\n
Distribution Manager, City & Guilds<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n

The Story<\/h2>\n\n\n\n
\n
\n

Deliveries a Test of Reputation<\/h3>\n\n\n\n

City & Guilds was required to review its current contracts due to rising courier costs and delivery issues. With around 3,000 people sitting exams at any one time in locations around the world, the implications of exam papers not arriving on time, being lost or stolen were grave and would cause costly damage to the organisation and its reputation.<\/p>\n\n\n\n

So, they decided the solution was to find one specialist global delivery partner it could trust implicitly, to handle their delivery needs from start to finish.<\/p>\n\n\n\n

\n
Delivery Services<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n
<\/span>\"A
\n

<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

The Results<\/h2>\n\n\n\n
\n
\n
\n

Knowledgeable Customer Team<\/h3>\n\n\n\n

City & Guilds chose the ILG Profile service, a bespoke Global Export Courier and UK Delivery service tailored to meet each customer\u2019s particular needs. It combines all the advantages of using the best international carriers in the business with a dedicated, knowledgeable and accessible customer service team actively monitoring service and resolving issues on the customer\u2019s behalf.<\/p>\n<\/div>\n\n\n\n

\n
<\/span>\"City
\n

<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
<\/span>\"Office
\n

<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n

Trusted Global Partner<\/h3>\n\n\n\n

By using ILG, City & Guilds has benefited from our consolidated purchasing power and dedicated customer service team, reducing delivery costs and improving delivery performance through the monitoring of all shipments to ensure delivery is secure and on time.<\/p>\n\n\n\n

\n
Get a Quote<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

For more information about City & Guilds, visit
www.cityandguilds.com<\/strong><\/a><\/p>\n<\/div><\/div>\n\n\n\n

\n

Explore our other Delivery Stories<\/strong><\/h2>\n\n\n\n\n
\n\n
\n\n \n
\n
\n
\n
\n \"A <\/div>\n <\/a>\n <\/div>\n
\n

The Cafe Racer<\/a><\/h3>\n
Find out more<\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n \n
\n
\n
\n
\n \"A <\/div>\n <\/a>\n <\/div>\n
\n

Bupa<\/a><\/h3>\n
Find out more<\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n\n\n \n <\/div>\n<\/div><\/div><\/div>\n\n\n\n
\n
All Case Studies<\/a><\/div>\n<\/div>\n\n\n
<\/div>","protected":false},"excerpt":{"rendered":"

City & Guilds develops programmes of learning, certification and assessment, reaching millions of people across the world. Here\u2019s how ILG facilitates meeting the needs of those millions.<\/p>\n","protected":false},"author":7,"featured_media":3822,"parent":0,"template":"","case-study-category":[10],"class_list":["post-3136","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","case-study-category-delivery"],"acf":[],"yoast_head":"\nCity & Guilds | Delivery Case Studies | ILG<\/title>\n<meta name=\"description\" content=\"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"City & Guilds | Delivery Case Studies | ILG\" \/>\n<meta property=\"og:description\" content=\"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/\" \/>\n<meta property=\"og:site_name\" content=\"UK EN\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-10T12:55:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-content\/uploads\/sites\/4\/2021\/12\/shutterstock_83723608-cropped-e1638462807779.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"583\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\",\"url\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\",\"name\":\"City & Guilds | Delivery Case Studies | ILG\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2021\\\/12\\\/shutterstock_83723608-cropped-e1638462807779.jpg\",\"datePublished\":\"2021-12-01T10:34:57+00:00\",\"dateModified\":\"2025-12-10T12:55:54+00:00\",\"description\":\"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2021\\\/12\\\/shutterstock_83723608-cropped-e1638462807779.jpg\",\"contentUrl\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2021\\\/12\\\/shutterstock_83723608-cropped-e1638462807779.jpg\",\"width\":1000,\"height\":583,\"caption\":\"Cargo being loaded into a cargo plane\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"City & Guilds: Global Learning and Assessment Provider\",\"item\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"City & Guilds: Global Learning and Assessment Provider\",\"item\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"City & Guilds: Global Learning and Assessment Provider\",\"item\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"City & Guilds: Global Learning and Assessment Provider\",\"item\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/case-studies\\\/city-guilds\\\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"City & Guilds: Global Learning and Assessment Provider\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/#website\",\"url\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/\",\"name\":\"UK EN\",\"description\":\"Outsourced Fulfilment & Global Delivery Services\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ilg-lin.gotest.it\\\/uk-en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"City & Guilds | Delivery Case Studies | ILG","description":"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"City & Guilds | Delivery Case Studies | ILG","og_description":"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.","og_url":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/","og_site_name":"UK EN","article_modified_time":"2025-12-10T12:55:54+00:00","og_image":[{"width":1000,"height":583,"url":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-content\/uploads\/sites\/4\/2021\/12\/shutterstock_83723608-cropped-e1638462807779.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/","url":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/","name":"City & Guilds | Delivery Case Studies | ILG","isPartOf":{"@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/#primaryimage"},"image":{"@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/#primaryimage"},"thumbnailUrl":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-content\/uploads\/sites\/4\/2021\/12\/shutterstock_83723608-cropped-e1638462807779.jpg","datePublished":"2021-12-01T10:34:57+00:00","dateModified":"2025-12-10T12:55:54+00:00","description":"Our Expert Team Worked With Education Provider City & Guilds to Fulfil Their Logistics and Delivery Needs. Find Out More About Our Fulfilment Services Today.","breadcrumb":{"@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/#primaryimage","url":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-content\/uploads\/sites\/4\/2021\/12\/shutterstock_83723608-cropped-e1638462807779.jpg","contentUrl":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-content\/uploads\/sites\/4\/2021\/12\/shutterstock_83723608-cropped-e1638462807779.jpg","width":1000,"height":583,"caption":"Cargo being loaded into a cargo plane"},{"@type":"BreadcrumbList","@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ilg-lin.gotest.it\/uk-en\/"},{"@type":"ListItem","position":2,"name":"City & Guilds: Global Learning and Assessment Provider","item":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/"},{"@type":"ListItem","position":3,"name":"City & Guilds: Global Learning and Assessment Provider","item":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/"},{"@type":"ListItem","position":4,"name":"City & Guilds: Global Learning and Assessment Provider","item":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/"},{"@type":"ListItem","position":5,"name":"City & Guilds: Global Learning and Assessment Provider","item":"https:\/\/ilg-lin.gotest.it\/uk-en\/case-studies\/city-guilds\/"},{"@type":"ListItem","position":6,"name":"City & Guilds: Global Learning and Assessment Provider"}]},{"@type":"WebSite","@id":"https:\/\/ilg-lin.gotest.it\/uk-en\/#website","url":"https:\/\/ilg-lin.gotest.it\/uk-en\/","name":"UK EN","description":"Outsourced Fulfilment & Global Delivery Services","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ilg-lin.gotest.it\/uk-en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/case-study\/3136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":16,"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/case-study\/3136\/revisions"}],"predecessor-version":[{"id":160673,"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/case-study\/3136\/revisions\/160673"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/media\/3822"}],"wp:attachment":[{"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/media?parent=3136"}],"wp:term":[{"taxonomy":"case-study-category","embeddable":true,"href":"https:\/\/ilg-lin.gotest.it\/uk-en\/wp-json\/wp\/v2\/case-study-category?post=3136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}