{"id":2940,"date":"2020-01-29T14:27:00","date_gmt":"2020-01-29T14:27:00","guid":{"rendered":"https:\/\/ilg-lin.gotest.it\/uk-en\/?p=2940"},"modified":"2024-11-18T17:58:17","modified_gmt":"2024-11-18T17:58:17","slug":"forward-planning-how-to-best-prepare-your-company-for-peak-periods","status":"publish","type":"post","link":"https:\/\/ilg-lin.gotest.it\/uk-en\/insights\/forward-planning-how-to-best-prepare-your-company-for-peak-periods-2940\/","title":{"rendered":"Forward Planning – How to Best Prepare Your Company for Peak Periods"},"content":{"rendered":"\n
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ILG Author Elysia Mitchell<\/a>Elysia Mitchell<\/a><\/span>29 Jan 2020<\/span><\/p>\n

Forward Planning – How to Best Prepare Your Company for Peak Periods<\/h1>\n<\/div>\n\n\n

By Sam Taylor, Head of Fulfilment Client Services, ILG<\/p>\n\n\n\n

Last year\u2019s peak November sales period was our busiest ever at ILG \u2013 by some considerable margin \u2013 and feedback gathered from our client relationship programme shows that it was a successful period for our customers too.<\/p>\n\n\n\n

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Black Friday saw the most orders dispatched in ILG History, with 22,680 shipped across our 10 sites, up from 9,434 in 2018 \u2013 a 140% increase. But the whole Black Friday week saw huge increases in volumes. The Saturday, for example, saw a 156% year on year rise in orders dispatched, from 6,889 to 17,610.<\/p>\n\n\n\n

The fact that we were able to manage this rise in volume was essentially down to two things: good communication between us and our clients so we had timely projections of expected volume surges; and the increased capacity afforded by our expansion into two new sites in the first half of 2019.<\/p>\n\n\n\n

<\/th>2018 Orders Dispatched<\/th>2019 Orders Dispatched<\/th>Difference<\/th>Percentage Increase<\/th><\/tr><\/thead>
Black Friday<\/td>9434<\/td>22680<\/td>13246<\/td>140%<\/td><\/tr>
Saturday<\/td>6889<\/td>17610<\/td>10721<\/td>156%<\/td><\/tr>
Sunday<\/td>5193<\/td>7927<\/td>2734<\/td>53%<\/td><\/tr>
Cyber Monday<\/td>9370<\/td>19455<\/td>10085<\/td>108%<\/td><\/tr>
Tuesday<\/td>8934<\/td>21961<\/td>13027<\/td>146%<\/td><\/tr>
Wednesday<\/td>8885<\/td>18064<\/td>9179<\/td>103%<\/td><\/tr>
Total<\/strong><\/td>48705<\/strong><\/td>107697<\/strong><\/td>58992<\/strong><\/td>121%<\/strong><\/td><\/tr><\/tbody><\/table>
Orders dispatched across ILG Warehouses, Black Friday week 2018 vs 2019<\/figcaption><\/figure>\n\n\n\n

Accurate forecasting<\/h3>\n\n\n\n

Experience has taught us the importance of asking our customers to provide us with their sales projections as early as possible, especially if they have any activity coming up that may increase orders, such as an offer or a new product launch. This enables us to marshal our resources in-house and make sure we have the staff and resources where we need them in order to meet the increases in demand.<\/p>\n\n\n\n

As a result, we can avoid unnecessary delays in fulfilling orders, which means more satisfied shoppers and less cost to our customers. One of the many advantages of outsourcing to a 3PL such as ILG is that it takes away the stress of managing operational staff during peak periods<\/a>, allowing you to focus on generating sales. Providing forecasts to your 3PL as early as possible allows your provider to resource up in good time and be ahead of the curve.<\/p>\n\n\n\n

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